1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They are widely utilized to ensure web applications function efficiently, secure user sessions against cross-site scripting (XSS), and provide diagnostic latency telemetry to network administrators.
In compliance with the Digital Personal Data Protection Act 2023, DialText blocks all non-essential cookies by default until you grant explicit, affirmative consent via our cookie consent banner.
2. Categories of Cookies We Use
Category 1: Strictly Necessary Cookies (Always Active)
EssentialThese cookies are strictly required to enable core site functionality, maintain TLS session security, load balance API traffic, and record your consent preference. You cannot disable these cookies without disrupting platform access.
Category 2: Performance & Telemetry Cookies (Consent Required)
OptionalCollect aggregated, anonymized metrics regarding API documentation load times, page rendering speeds, and HTTP 5xx error frequencies. No personally identifiable information (PII) is recorded.
Category 3: Marketing & Communications Cookies (Consent Required)
OptionalEvaluate the reach and effectiveness of our enterprise CPaaS product announcements and Meta partnership bulletins. These cookies are disabled by default until you click “Accept All” or toggle them in your preferences.
3. Specific Cookies Deployed
| Cookie Name | Category | Lifespan | Purpose |
|---|---|---|---|
| dialtext_cookie_consent_v1 | Necessary | 12 Months | Stores the user's granular cookie consent selection. |
| __dt_session_id | Necessary | Session | Maintains stateful routing and CSRF defense across portal sessions. |
| _dt_perf_sample | Performance | 24 Hours | Anonymous edge gateway latency sample. |
4. Managing & Withdrawing Your Consent
You can modify or withdraw your cookie preferences at any time by clearing your browser cookies or clicking the “Cookie Preferences” link available in our website footer, which reopens the granular choice banner.