DialText
HERO CPaaS PRODUCT · OFFICIAL META TECH PROVIDER ECOSYSTEM

WhatsApp Business Platform.
Zero hop overhead.

Connect directly to Meta's Cloud API through DialText's Mumbai gateway. Experience sub-second message dispatch, guaranteed enterprise throughput tiers, green tick verification support, and intelligent conversational bots.

ENGINEERING SPECS

Meta Cloud API vs Legacy On-Premise Gateways

Why leading Indian fintechs and retail giants are migrating to DialText Cloud API infrastructure.

Legacy On-Premise Gateways (BSP)
  • ✕ High latency via multiple intermediary hops
  • ✕ Frequent database synchronization timeouts
  • ✕ Manual server maintenance & patch cycles
  • ✕ Limited to 80-100 MPS without expensive scaling
DialText Official Cloud API Route
  • ✓ Direct TLS connection to Meta datacenters
  • ✓ Sub-48ms median dispatch latency
  • ✓ Zero hosting overhead; auto-scaling by Meta
  • ✓ Scalable to 500+ MPS and Tier-4 Unlimited messaging
FEATURE CAPABILITIES

Turn conversations into revenue.

Interactive List Messages

Present structured menus with up to 10 options, product sections, and quick action chips that reduce customer typing friction.

Green Tick Verification

Full end-to-end guidance to secure Meta Official Business Account (OBA) status, displaying your brand name and verified green badge.

WhatsApp Native Pay & Flows

Collect UPI and card payments natively inside the chat window, and embed multi-screen lead capture forms with WhatsApp Flows.

INTELLIGENT AUTOMATION

WhatsApp Chatbots & Agent Handover

Orchestrate complex visual branching journeys without writing boilerplates. Resolve up to 72% of customer queries instantly, and seamlessly transfer high-value enterprise leads to human live agents equipped with conversation context.

L1 Resolution:Up to 72%
Routing Latency:< 25ms
Live Agent Seats:Unlimited
CRM Sync:Bi-directional